Preliminary findings of TRAC’s end-user survey show that organizations are still struggling to gain full visibility into their IT services and infrastructure. (read more …)
Business Service Management Hub
Business Service Management Commentary on IT Service Management, Service Level Management & Performance Management
Posted on 30 December 2010
Preliminary findings of TRAC’s end-user survey show that organizations are still struggling to gain full visibility into their IT services and infrastructure. (read more …)