Archive | June, 2011

The CIO’s Challenge: Balancing Openness with Risk Management – Forbes

Posted on 22 June 2011

The Hub Commentary_ I stumbled upon a great article written by an old friend of mine, Kevin Cunningham, from a previous software life.  Now more than ever the alignment of IT and business as I posted from an article regarding IT roles yesterday is a requirement.  The thought that IT is separate from the business […]

Tags: Business Service Management, IT Management, IT Management Tools, Security, Service Value, Transformation

The 6 hottest new jobs in IT – InfoWorld

Posted on 21 June 2011

The number of IT jobs is on the rise, however, the roles in hot demand are new roles illustrating the transformation of IT. “The notion that IT is separate from the business has faded into antiquity.” This is a refreshing trend in terms of driving revenue and growth for the business and economy.

Tags: Business Service Management, IT Management, Roles, Transformation

Measuring Cloud Services with a Handshake or Storm Cloud

Posted on 21 June 2011

A friend of mine, Richard Whitehead, recently posted two blogs (Two Lawyers and Shakin Up) on the topic of service level agreements, contracts and lawyers for cloud based services. My favorite quote in these posts, “Send lawyers, guns and money”. All I can say is, if it comes to lawyers, guns and money, it just ain’t worth it. Far too much time is spent on the negotiation and perceived service missteps than is put into the quality of service and driving revenue.

Tags: Availability, Business Service Management, Cloud, InfoWorld, IT Management Tools, Monitoring, Performance, Service Level, Transformation