The Hub Commentary_
To the point of more with less and making the right investments. This goes to knowing your services, cost and value. All part of the practice of business service management and I agree we are at a tipping point for Open Source solutions and not just the collaboration, management tools too.
I find this interesting as I have been using Open Office for almost 2 years now and those of us who use Open Source know that these products got it right. They publish in both formats. So I can take advantage of Open Office, but I can publish in Microsoft formats to share with the non-Open Source world. That is the smart model to gain traction in the market.
Do you continue paying the tax to the big guys or invest those taxes in growth?