Business Service Management Hub

The Hub Commentary_

Computer Technology Industry Association just released results from their latest survey indicating that:

• Global IT spending up 4% in 2011
• 45% of US IT firms are increasing spending on new products and business for the next six months
• 43% plan technology related investments

All great news!  IT time to line yourself up as a service provider and compete for your data center business.  IT can do it cheaper than the service provider who has to build in margin, however the question remains, can IT do it faster and better than the service providers?

Is your data center competing with the Service Providers effectively?

Michele

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IDG News Service — Members of the U.S. IT sector are more confident now in their business prospects than they have been in the last year and a half, according to a new survey released by the Computing Technology Industry Association.  (Read Full Article…)

The Hub Commentary __

A few interesting results from this survey of over 700 respondents.  Nothing shocking, more with less, improved business efficiency and drive business growth.  New investments on the rise and operating expenses on the decline.

I consider investments in the management, integration and infrastructure visibility enabling service delivery a key component to new investments.  In many of the the articles about new technology, the management component is an afterthought and it is the key to the success of the strategy.  It’s the whole package of leveraging new technology, delivery models and how you monitor/manage/measure it.

In these dynamic times integration is often mentioned in much of the dialog, however, I sense it is often overlooked.  I caution you not to overlook your integration and management strategy as part of your future investments to drive growth to the top line as is expected with all new investment strategies.

Michele

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In our fifth business technology survey, executives say they want more immediate value from IT and forward-looking strategies from technology leaders that support growth and innovation.  (read full article…)