Business Service Management Hub

Despite decades of increasingly intensive use of information across industries, IT has remained a black box for many executives. Too often, the link between spending and performance has been unclear, if not problematic. As a result, leaders felt that their only course of action was to hire a competent CIO, throw increasing amounts of money at IT, and hope for the best.  (read more …)

Tom Sanzone, CIO of Credit Suisse, says he was attracted to his position by senior management’s commitment to technology—a commitment demonstrated by his seat on the executive board of Credit Suisse. In that role, Sanzone helps shape the bank’s overall strategy, which is based on the opportunities that his technology organization has created.  (read more …)

Unisys on Tuesday introduced a dedicated, hosted computing service that lets customers quickly add extra capacity for short-term use, a feature Unisys says is unique among what it calls “hosted private clouds.”  (read more …)