Business Service Management Hub

The Hub Commentary Unclear requirements, ambiguous priorities, lack of resources and unrealistic timelines are all notable reasons for failed projects.   But these are only a few…check out other obstacles that cause many projects to crash and burn and the strategies to recover those failed projects. ————————————————————- Failed projects are costly, so a sound project recovery […]

If you want to avoid IT silos and provide more value and transparency back to the business this is a worthwhile read.

Figuring out facts from fiction will be key for CIO’s as they map out their cloud computing strategies and justify the investment to their CEOs. Cloud Computing ROI will be measured in ways far beyond the typical promises of cost savings. Business Service Management ROI can’t be overlooked as enterprises accelerate their way to the cloud.

Interesting insights about the ability to monitor and measure business processes that fall outside of the traditional front and back office structures. Have you considered that many decisions being made in the “middle office” may effect your ability to effectively manage business services?

Do your customers have more visibility into your end-to-end management processes than you do? You’re probably not alone…Business Service Management

All things in moderation yes…but I’m convinced a healthy dose of “March Madness” can actually give a boost to office and employee morale and reduce some workplace tension.

Business service management practices will help you to realign resources to apply in-house resources to the growth opportunities and leverage the cloud for the exceptional computing situations.

The role of the C”I”O continues to evolve. And the “I”s have it! Infrastructure, integration, intelligence and innovation will need to be the focus of next-generation CIOs.

Trend No. 4 “Server-centric to Service-centric”, predicts that architecture will shift from in-house servers to a distributed model in order to separate infrastructure, systems, applications and businesses processes from one another. Clear indications of commodity at the lower level and business service management practices at the top level.

We’ve all experienced moments when we had to eat our words or perhaps wish we could stop time and take something back that we said. Funny IT read on the Business Service Management Hub today.

Are you driving service value into your organization with a business service management initiative?

The Hub Commentary… Several good  insights into effective ways to quantify the cost, quality, and value of IT in a way the business understands. Randy ———————————– Recently, we brought together 60 CIOs and IT leaders from the Fortune 1000 for our bi-annual “CIO Technology Business Management Council” meeting. The purpose of this event was to […]

I’m putting my money on Watson! After all the world’s most famous supercomputer runs on IBM’s high-performance, high-capacity Power servers and SUSE Linux Enterprise is the fastest operating system on POWER7. Let’s see how it all comes out on Feb 14th!