Archive | August, 2012

IT Transformation – Who Does Gartner Show Winning in the $3.6T IT Business? – Qmunity

Posted on 14 August 2012

IT Transformation is and has been a hot topic for >20 years. Wow!  I was speaking to one of my analyst friends at Forrester not too long ago and we were chatting about how much waste exists in annual IT spend just “Keeping the Lights On” and how these metrics haven’t changed in >20 years. The answer […]

Tags: Availability, Best Practices, BSM, Business Alignment, Business Service Management, CIO, Cloud, Cloud Computing, Cost Reduction, Forrester, Gartner, Innovation, IT Management, Service Value, Transformation

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Olympics, Twitter, iTV – What is Common? HA – High Availability!

Posted on 03 August 2012

I couldn’t resist this opportunity to discuss high availability, speed to root cause, speed to restoration, security and mission critical services. We sit on the eve of the largest single sporting event that comes around only every 4 years and the recent headlines are, “Twitter Down 2012:  Service Out for Users Throughout the World”. I scratched […]

Tags: Availability, BSM, Business Alignment, Business Service Management, IT Management, Monitoring, Performance, Security, Service Level, Service Providers, Smart Phones, Social Media, Transformation

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