Archive | June, 2012

Convergence is in the Air or Clouds – Qmunity

Posted on 29 June 2012

I have posted a couple of new posts on NetIQ’s Qmunity and wanted to share here as well.  IT is under great Transformation to get to Service Brokers who can manage Service Governance.  This is the convergences of Development, Operations and Security functions within IT.  In the first post I discuss the convergence and the second […]

Tags: Availability, Best Practices, BSM, Business Alignment, Business Service Management, CIO, Cloud, Cloud Computing, Cost Reduction, Forrester, Gartner, IT Investment, IT Management, IT Management Tools, Outsourcing, Service Level, Service Providers, Service Value, Spending, Transformation, Trends

SAP’s CIO: You’re Putting Your Executive Career at Risk if You’re Not Social – Forbes

Posted on 22 June 2012

The Hub Commentary_ I’ll start with, those that lead their markets, lead by a lot.  It is no surprise the leader of the Top 25 Social CIO’s is SAP.  Oliver Bussmann not only leads by >20% over the nearest follower, but by >80% over the #3 competitor.  Just as I mentioned in my previous post […]

Tags: BSM, Business Service Management, CIO, Forbes, IT Management, Metrics, SAP, Service Value, Social Media, Transformation, Trends

Where IT Metrics Go Wrong: 13 Issues To Avoid – ZDNet & Forrester

Posted on 22 June 2012

The Hub Commentary_ Nice article!  Just because you can measure it, doesn’t necessarily mean it needs to be measured.  Number 5 in the list is the one I snap to right away.  IT measures technology like baseball stats.  As my father always said, “baseball is a team sport that allows individuals to excel, but they […]

Tags: Availability, Best Practices, BSM, Business Alignment, Business Service Management, Forrester, IT Management, Metrics, ZDNet

PRESENTING: the Top 25 Social CIOs in the Fortune 250 – harmon.ie

Posted on 22 June 2012

The Hub Commentary_ I couldn’t pass on this post this week.  What is interesting is the amount of commentary and the chord the author struck.  What I would find interesting is juxtaposing this list of CIO’s against their competition in the Fortune 500 list for 2012.  Do they lead their industry?  Are they on the move? […]

Tags: Best Practices, Business Alignment, Business Service Management, CIO, harmon.ie, Social Media, Transformation, Trends

Gartner Infrastructure & Operations Mgmt Summit – Road Trip Wrap-up

Posted on 20 June 2012

I’m back from a couple of weeks of travel and most notably, the annual  Gartner Infrastructure and Operations Management Summit (IOM) the first week of June.  There were more than just a handful of aha moments, much churn in what has been a mature market and many great conversations on the solution showcase floor and hallways.  Let’s start with […]

Tags: Analytics, Availability, BSM, Business Alignment, Business Service Management, CIO, Cloud, Gartner, Innovation, IT Investment, IT Management, Mobile, Monitoring, Performance, Service Level, Service Providers, Service Value, Transformation, Trends

Road Trip – Gartner Infrastructure & Operations Mgmt Summit

Posted on 04 June 2012

I traveled the globe from October to February meeting with customers and our sales teams discussing NetIQ’s IT Operations Management (ITOM) value and solutions, then I traded in wings for a bit.  Now it’s time for one of my favorite battery re-charging conferences of the year, the Gartner Infrastructure and Operations Management Summit (IOM).  I enjoy […]

Tags: Availability, Best Practices, BSM, Business Alignment, Business Service Management, Change, CIO, Cloud, Cloud Computing, Gartner, IT Management, ITSM, Mobile, Monitoring, Service Level, Service Providers, Service Value, Social Media, Spending, Transformation, Trends, VDI, Virtualization