The survey, which was conducted in the first half of this year, measures the maturity of BSM initiatives industry-wide. The report provides unique insight into the working relationship between IT and their business counterparts, across departments and roles. It measures the effectiveness of IT service support and identifies the current use and planned adoption of ITIL v2 and v3. Read More Here . . .
Nice set of statistics from large, small, global organizations both from IT professionals and business executives. In 2011 15% of technology buying decisions were made by the business, in 2012 it is expected to rise to 25% and by 2015, 50% of buying decisions will be in the business. The level of frustration that IT sees themselves separate from the business they enable is driving this trend.
In a recent Gartner Forbes Survey of Board of Directors, it was found that “65% of Board Members hold ‘high to very high’ expectations for IT strategic contribution to the business in 2012”. Your business is counting on you to deliver value, are you ready to take the lead?
Are you “keeping the lights on” or are you powering your business for competitive advantage?