Archive | March, 2011

4 Personas of the Next-Generation CIO – IT News

Posted on 02 March 2011

The role of the C”I”O continues to evolve. And the “I”s have it! Infrastructure, integration, intelligence and innovation will need to be the focus of next-generation CIOs.

Tags: Best Practices, Business Alignment, Business Service Management, CIO, Transformation, Trends

Top Considerations for Moving to a Cloud-based ITSM Deliv Model-BMC Comms

Posted on 02 March 2011

SaaS is a delivery model and all services delivered by IT need to be categorized for their cost and value to the organization and the then the delivery model mapped to the service. Highly custom, competitive advantage, differentiating services are not well suited for outsourced or SaaS delivery models.

Tags: BMC Communities, BSM, Business Service Management, Cloud, IT Management Tools, SaaS, Transformation

How SaaS Will Impact 6 Key Software Categories – CIO

Posted on 01 March 2011

I agree with the categories and the applications. Think about those that are commodity and easily defined in a box and easily outsourced. IT has a hard time doing this and evolving roles as they adopt business service management practices. It’s about categorizing the services and defining the appropriate deployment option.

Tags: Business Service Management, CIO, SaaS

Should IT Play for Food – Gartner Blogs

Posted on 01 March 2011

Absolutely! This is the crux of the problem with IT today and why it is “IT and Business” rather than I sell insurance. This is the heart of a great business service management practice.

Tags: Business Service Management, Gartner, Transformation

Virtualization And The Cloud: The Trouble Is Troubleshooting – Forbes

Posted on 01 March 2011

Business service management practices can help you achieve long term value out of your short term virtualization and cloud deployments.

Tags: Business Service Management, Cloud, Forbes, IT Management, Virtualization