The Hub Commentary_

All the news these days seems to be about the cloud.  This is a nice summary of things to consider, however, leaves out the usual after thought that makes or breaks new technology deployment – management of it.  Business Service Management practices and instrumenting for management and measuring performance should be a factor to consider when planning a movement to the cloud.

All services, applications and technologies will be scrutinized in the coming year for suitability to be deployed in the cloud or some mixture of cloud and in-house resources.  One important factor will be the service levels and how you will measure the service in conjunction with in-house services for value to the business as well as monitoring the service provider for performance.  Without the performance monitoring and instrumentation to manage the service, it becomes a he said / she said debate regarding the perception of service quality.

Just because you move services to the cloud, you do not alleviate the requirements to manage and measure the services for service value.

How are you measuring your cloud providers?

Michele

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Everyone is talking about cloud and they want to implement the same in their companies. CIOs are the first people who will get the work on this new initiative or change. This article will give them the quick overviews on what all are the factors needs to be considered during cloud movement.  (Read Full Article…)