Global CIO-FedEx CIO Explains The Real Power Of Cloud–InformationWeek

Posted on 26 January 2011

The Hub Commentary___

Great read of an inspirational CIO taking advantage of agile technology.  What is missing is how does he manage and measure the workloads in the cloud?  How does he instrument them or does he to make them intelligent to proactively monitor, manage and measure back to the business on the cost and value.

What I find intriguing with many of these articles on the those being successful with the cloud is that only half the story is told, sure they took advantage of the agile technology, but what about the operational side of it too?

I’m all for the adoption and deployment of agile technologies as I am in the long term future for that technology with the operational management that makes it cost effective and valuable in the end.  Another article I posted yesterday indicates the all too common reality of downtime and how it costs on average $100,000/hour of downtime and this has been my experience in working with customers and prospects on Business Service Management projects that proactively monitor, manage and measure services versus technology avoiding downtime.

Real power of the cloud can be short sided if not managed and measured.  How do you measure your cloud?



Leave it to Rob Carter, the CIO of FedEx, to clarify what’s really powerful about cloud computing. Carter, the company’s CIO since 2000 and an InformationWeek advisory board member for almost as long, has a knack for discussing technology in a way that cuts to the business payoff, but without leaning on buzzwords that whitewash the complexity involved.  (Read Full Article…)

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